Privacy Policy
1. Introduction
This Privacy Policy describes how Socotra Enterprises Inc. ("we," "us," "our," or "the Company") collects, uses, stores, and protects information about you when you visit socotraenterprises.com (the "Site"). By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.
2. Who We Are
Socotra Enterprises Inc. is a software company incorporated in New York. We build software for clients and develop our own products, including SocotraLedger and RxLedger. We operate from New York, NY.
3. Information We Collect
Information You Provide Directly — The Site does not require account creation or login. The only personal information we collect is what you voluntarily submit through our contact form: your name, email address, company name (optional), the services you are interested in (optional), and your message.
Information Collected Automatically — When you visit the Site, our hosting infrastructure and CDN provider may automatically collect standard server log data, including your IP address, browser type, operating system, pages visited, timestamps, and referring URLs. We do not operate independent analytics tools on this Site.
What We Do Not Collect — We do not collect: payment or billing information of any kind, social security numbers or government-issued identification, biometric data, data through advertising trackers or social media pixels, or any personal information from individuals under 18 years of age.
4. How We Use Your Information
We use the information you submit through the contact form solely to: respond to your inquiry, communicate with you about our services or a potential engagement, and maintain a record of our correspondence. We do not use your information for advertising, marketing profiling, automated decision-making, or any purpose other than responding to you directly.
5. How We Share Your Information
We do not sell, trade, rent, or share your personal information with third parties for their own marketing purposes. Your information may pass through the following infrastructure providers in the ordinary course of delivery:
Infrastructure — The Site is hosted on servers provided by Hetzner Online GmbH. Server log data is subject to Hetzner's privacy policy. Site traffic is routed through Cloudflare Inc., which provides DDoS protection and content delivery. Cloudflare may process request data per their privacy policy.
Email Delivery — Contact form submissions are delivered to us via PrivateEmail (Namecheap), our SMTP provider. Message content passes through their servers for delivery purposes only.
Legal Requirements — We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers — In the event of a merger, acquisition, or sale of substantially all of our assets, your information may be transferred to the acquiring entity, subject to the same privacy commitments.
6. Data Retention
Contact form submissions and related correspondence are retained for as long as necessary to maintain a record of the inquiry and any resulting engagement, or as required by applicable law. If you would like your contact information removed from our records, please contact us at info@socotraenterprises.com.
7. Cookies
This Site uses only the minimum cookies required for security and content delivery infrastructure. No analytics cookies, advertising cookies, or tracking pixels are used. For detailed information about the specific cookies in use, please see our Cookies Policy.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data: access (request a copy of information we hold about you), correction (request correction of inaccurate information), deletion (request removal of your information from our records), and portability (request your data in a portable format).
To exercise any of these rights, contact us at info@socotraenterprises.com. We will respond to verified requests within 30 days. We may need to verify your identity before processing your request.
9. California Residents (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, contact us at info@socotraenterprises.com.
10. European Users (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, your personal data is processed under applicable data protection law including the General Data Protection Regulation (GDPR). Our legal basis for processing contact form submissions is legitimate interest — responding to inquiries that you initiate. You have the right to lodge a complaint with your local data protection authority if you believe your data has not been handled appropriately.
11. Children's Privacy
This Site is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child under 18 has submitted information to us, we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Contact Us
For questions, concerns, or data requests related to this Privacy Policy, please contact us:
Socotra Enterprises Inc. · info@socotraenterprises.com · socotraenterprises.com · New York, NY
We aim to respond to all privacy inquiries within 30 days.